TERMS OF SERVICE
Overview
This website is operated by Proper Supply Co. Throughout the site, the terms “we”, “us” and “our” refer to Proper Supply Co. Proper Supply Co. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing physical or digital products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
These Terms are intended to comply with applicable Massachusetts consumer protection laws, including Massachusetts General Laws Chapter 93A. Nothing in these Terms is intended to waive or limit any rights you may have under applicable law.
Our store is hosted on Squarespace, which provides the online e-commerce platform that allows us to sell our physical and digital products to you.
Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.
Any violation of these Terms may result in termination of your access to the Service.
General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Accuracy, Completeness, and Timeliness of Information
We strive to ensure all product descriptions, pricing, and availability information is accurate. However, errors may occur.
We reserve the right to correct errors or inaccuracies and to update information at any time without prior notice, including after an order has been placed, as permitted by law.
Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or the Service at any time. Any such changes will not affect orders already accepted, except as permitted by law.
Products
Physical Products
All physical products are subject to availability. We make reasonable efforts to display products accurately; however, variations in color, texture, or appearance may occur.
Physical goods sold by Proper Supply Co. are subject to implied warranties under Massachusetts law, including the implied warranty of merchantability, where applicable. These warranties are not disclaimed.
Digital Products
Digital products include downloadable files or electronically delivered content.
Upon purchase, you are granted a limited, non-exclusive, non-transferable license for personal use only, unless otherwise stated. You may not reproduce, distribute, or resell digital products without written permission.
Due to their nature, digital products may not be returnable or refundable except as required by Massachusetts law or as explicitly stated at the time of purchase.
Shipping and Delivery (Physical Goods)
Shipping times are estimates and not guaranteed. Proper Supply Co. is not responsible for delays caused by carriers or circumstances beyond our control.
Risk of loss passes to you upon delivery to the carrier, consistent with Massachusetts law.
Digital Delivery
Digital products are delivered electronically. You are responsible for ensuring compatibility with your devices and software.
If you experience technical issues accessing digital products, please contact us and we will make reasonable efforts to assist.
Returns, Refunds, and Exchanges
Physical Products
Returns and exchanges are governed by our Return Policy, which complies with Massachusetts law. If a product is defective, damaged, or not as described, you may be entitled to a repair, replacement, or refund as required by law.
Digital Products
Digital product sales are generally final. However, refunds may be issued if required under Massachusetts consumer protection law or if explicitly stated at purchase.
Accuracy of Billing and Account Information
You agree to provide accurate and complete billing and shipping information. We reserve the right to cancel orders where information is inaccurate or fraudulent, as permitted by law.
Optional Tools
Third-party tools are provided “as is” and “as available.” We are not responsible for third-party tools or services.
Third-Party Links
We are not responsible for third-party websites, products, or services linked through our site.
User Comments, Feedback, and Submissions
You agree that any submissions you provide may be used by Proper Supply Co. without restriction, provided such use complies with applicable law.
Personal Information
Your personal information is governed by our Privacy Policy and applicable Massachusetts and federal privacy laws.
Prohibited Uses
You may not use the site for unlawful purposes, to violate intellectual property rights, submit false information, transmit malware, or interfere with site security.
Disclaimer of Warranties
Except as required under Massachusetts law, the Service and products are provided “as is” and “as available.”
Nothing in these Terms disclaims or limits any warranty that cannot be lawfully disclaimed under Massachusetts law, including implied warranties for consumer goods.
Limitation of Liability
To the fullest extent permitted by Massachusetts law, Proper Supply Co. shall not be liable for incidental or consequential damages arising from the use of the Service or products.
This limitation does not apply to damages resulting from unfair or deceptive acts or practices under M.G.L. c. 93A.
Indemnification
You agree to indemnify and hold harmless Proper Supply Co. from claims arising out of your violation of these Terms or applicable law.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
Termination
We may terminate or suspend access to the Service for violations of these Terms, consistent with applicable law.
Entire Agreement
These Terms and any policies posted on the site constitute the entire agreement between you and Proper Supply Co.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
Contact Information
Questions about these Terms should be sent to:
support@propersupplyco.com
Proper Supply Co.
Scituate, MA 02066